Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its…

A new app called Death Clock predicts the date of its users’ deaths and offers tips on how to push…

This year’s Black Friday deals are far from over, even with the event behind us. For Apple fans who want…

Next time you rent a car, it could be delivered by a driver sitting miles away. Vay, a car rental…

Writer Antoine de Saint-Exupéry wrote, “A goal without a plan is just a wish.” When we look at our lives,…

In July of this year, Google announced multiple updates for the incident reporting system in Maps, such as larger iconography…